Payment & Discounts

1. Promo-codes.
From time to time we offer discounts on our website. Please remember to apply the promo code when you at the checkout. Only one code can be used per order, if you already have a promo applied then we wont be able to apply another one to the same order. Check for any exclusions, some of our promos exclude products from some categories on our website.

2. How can I pay for my order?

Payment options. We accept the following payment cards: Visa and MasterCard and American Express. We also 
accept PayPal
, Apple Pay and prepaid debit cards.
Please note: All payments must be made online when placing your order. We do not have the ability to place an order on your behalf.  When you reach the final billing page and submit your order, your bank or card issuer will be 
do automatically authorization for the payment from your account.

3. Gift Vouchers

If you've been gifted with a HeyDress gift certificate, you can use it for purchasing products from our web page. Pop your code into the ‘Gift Voucher’ box at the checkout page and click apply. If the amount of your order is less than the amount of your gift certificate, don’t worry about it. The balance remains on your voucher for next time.

4.Payment issues

If you experiencing error messages when making a payment, firstly, make sure you have inputted the correct details by checking all the information correctly. If your credit or debit card was declined, check to see if your card is expired, out of date or 
your card billing address is different to the billing address on your HeyDress account. If the above doesn't help, you can contact to your Bank for getting more information. If using PayPal, please contact PayPal directly if your payment has been declined.